This is a record of our experience of buying a tom tom Go 910 from emilyandlily. The advert looked really great and we saw that they had a lot of ads up for this item and that they were a large seller. It was well written and very informative. It had good pictures and intelligently put together. We bid on a few of these before we won one. The price seemed to be amazing for the amount of kit that you get.We were slightly confused about where they were based, that is on the ad they say that they are UK based but when we came to pay it was to an American business. We emailed then to ask and they came back within a day or so to say they were shipping from the UK.The item arrived a few days after we won it. Not especially fast, I think it was about three or four days, but sent by courier and well packed, hand delivered.I opened the plastic bag and removed the box. I was gutted to see that there was a sticker on it saying that this was a factory reconditioned unit. I did not remember reading that on the ad. I looked at the ad again, and there it was, clearly stated. It is clearly stated in a fairly small box way down at the bottom of the ad under a awful lot of information about the product. It was certainly not hidden in any way but at the same time it was not put right at the top of the ad. See for yourself, it's easy to miss. I think that the ad is created to overwhelm you with information in the first three quarters of the ad so that it is very easy to miss. Also if you look at the top of the ad, under the section that says "condition" this section is left blank. Not "refurbished" or "return" just blank. Personally I think thats a bit naughty.http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem
Orignal From: Tom Tom Satellite navigation from emilyandlily
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